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Service Catalog

37140 Project Management Office (PMO)

Billing Unit Current Rate
1411 Project Management Support Hour $ 95.00

37320 Mainframe Processing

24/7
Billing Unit Current Rate
3207 Time Sharing Option (TSO) CPU Hour $ 89.00
Prime
Billing Unit Current Rate
3210 Customer Info Control Systems (CICS) Proc. CPU Hour $ 89.00
3211 Batch CPU Hour $ 89.00
3212 Information Management System (IMS) CPU Hour $ 89.00
3214 Datacom CPU Hour $ 89.00
3215 Datacom Multi User Facility (MUF) Query CPU Hour $ 89.00
3216 ADABAS CPU Hour $ 89.00
3217 Open Database Connectivity (ODBC) CPU Hour $ 89.00
3218 DB/2 CPU Hour $ 89.00
Non-Prime
Billing Unit Current Rate
3220 Customer Info Control System (CICS) Proc. CPU Hour $ 44.50
3221 Batch CPU Hour $ 44.50
3222 Information Management Systems (IMS) CPU Hour $ 44.50
3224 Datacom CPU Hour $ 44.50
3225 Datacom Multi User Facility (MUF) Query CPU Hour $ 44.50
3226 ADABAS CPU Hour $ 44.50
3227 Open Database Connectivity (ODBC) CPU Hour $ 44.50
3228 DB/2 CPU Hour $ 44.50

37330 Technical Support

Billing Unit Current Rate
3311 Technician Services Hour $ 95.00

37340 Disk Storage

Mainframe
Billing Unit Current Rate
3411 Tier 1 - Standard Track/Month $ 0.00108
3415 Tier 1 - Private (Reserved) Volumes Track/Month $ 0.00108
3421 Tier 2 - Standard Track/Month $ 0.00054
3425 Tier 2 - Private (Reserved) Volumes Track/Month $ 0.00054
Open Systems
Billing Unit Current Rate
3431 Tier 1 - Standard GB/Month $ 0.5430
3441 Tier 2 - Standard GB/Month $ 0.1558

37350 Tape Storage

Mainframe
Billing Unit Current Rate
3511 Data Stored MB/Month $ 0.00036
3531 Tape Mounts Mount $ 2.00
3541 Migrated Data MB/Month $ 0.00750
Open Systems
Billing Unit Current Rate
3561 Automated Tape Library (ATL) Storage MB/Month $ 0.00018
Other
Billing Unit Current Rate
3591 Tape Vault Storage (1x4 3/8" slot)" Slot/Month $ 0.09
3592 Tape Vault Handling instance $ 0.15

37360 Printing

Billing Unit Current Rate
3611 Page Page $ 0.10
3621 Impact (Line) 1,000 Lines $ 2.75

37520 End User Support

Billing Unit Current Rate
5211 PC/Laptop Support Device/Month $ 30.00
5221 Printer Support Device/Month $ 50.00
5231 Desktop Technician Hour $ 85.00
5241 Encryption Setup Instance $ 318.75
5243 Encryption License Device/Month $ 33.00
Virtual Desk - $ -

37540 Application Development (SDLC)

Billing Unit Current Rate
5411 Programming Services Hour $ 95.00
5413 Analysis Services Hour $ 95.00
5415 Technical Services Hour $ 95.00

37550 Application Support

Programming
Billing Unit Current Rate
5513 Analysis Services Hour $ 95.00
5515 Technical Services Hour $ 95.00
E-Mail
Billing Unit Current Rate
5523 Email - Enterprise (Exchange) User/Month $ 5.00
5524 Enterprise (Exchange) (Additional Space over 1GB) GB/Month $ 3.00
5525 Messaging Transfer Agent (Email Relay per Application) Application / Month $ 12.00
5526 Message Transfer Agent (E-mail Relay per Mailbox) Mailbox / Month $ 2.00
Web Page Hosting
Billing Unit Current Rate
5531 Shared Basic Environment 10MB / website / month $ 10.00
5532 Shared Premium Environment website/month $ 425.00
5533 Web Hosting Windows Sharepoint Services (WSS) Bronze 1GB / website / month $ 99.00
5534 Web Hosting Windows Sharepoint Services (WSS) Silver 5GB / website / month $ 329.00
5535 Web Hosting Windows Sharepoint Services (WSS) Gold 10GB / website / month $ 495.00
5536 Basic Virtual Dedicated Environment server/month $ 466.00
Secure Sockets Layer (SSL) Certificate
Billing Unit Current Rate
5541 Verisign website/year $ 400.00
5543 GoDaddy - New website/year $ -
5545 GoDaddy - Renewal website/year $ -
Domain Name Services (DNS)
Billing Unit Current Rate
5551 Domain Name Registration for .gov domain website/year $ 125.00
5553 Domain Name Service Parking website/year $ 20.00
Clarity User Account (single user)
Billing Unit Current Rate
5571 Clarity Enterprise Visibility Option User Account Account/Month $ 5.00
5573 Team Member User Account Account/Month $ 42.00
5575 Clarity Manager User Account Account/Month $ 175.00
Imaging/document Mgnt. Services
Billing Unit Current Rate
5581 Base System Collection/Month $ 125.00
5583 User Access User/Month $ 15.00
5585 Storage (User Account) GB/Month $ 1.05
Other
Billing Unit Current Rate
5591 Payment Portal Processing Fee Transaction $ 0.18
5593 Blackberry Enterprise Server (BES) User/Month $ 8.00
5595 Subscription Email Service (SES) - (1-5,000 subscribers) Account/Month $ 31.00
5596 Subscription Email Service (SES) - (5,001-60,000 subscribers) Account/Month $ 112.00

37570 Server Support

Billing Unit Current Rate
5711 Silver Support Device/Month $ 195.00
5713 Gold Support (Includes Silver support) Device/Month $ 295.00
5715 Platinum Support (Includes Gold support) Device/Month $ 695.00
5717 Directory User Administration User/Month $ 6.00
5721 Server Technician Hour $ 95.00
5731 Copper Hosting Shared Rack Space 1U/Month $ 30.00
5737 Shared File Server Per Acct/Month $ 12.00
5739 Floor Space Rental (non-electric consuming equipment) Sq Ft/Month $ 30.00
5742 SAN Connection Port/Month $ 8.00
5751 Bronze Virtual CPU (Hosting) CPU/Month $ 45.00
5753 Bronze Virtual RAM (Hosting) 512MB/Month $ 25.00
AS/400
Billing Unit Current Rate
5771 AS/400 Storage Block 2,560 $ 0.0073
5775 AS/400 Technician Hour $ 65
Other
Billing Unit Current Rate
5791 Equipment Lease NULL $ -
5797 - Hosting - Data Center Move-In Fee Instance $ -

37620 Security

Billing Unit Current Rate
6201 ADOA Network Connection (SCIFI) Port/Month $ 39.00
6211 Security Technician Hour $ 95.00
6221 Account Setup Transaction $ 23.75
6231 RACF Basic Account Provisioning and Basic Password Change/Reset Transaction $ 5.00
6241 Host Based Intrusion Detection System (HIDS) Host CPU/Month $ 50.00
6251 Host Security Assessment (HSA) Host CPU/Month $ 20.00
6261 Web Application Firewall / Reverse Proxy Service Site/App/Month $ 12.00

37640 Disaster Recovery

Billing Unit Current Rate
6401 Disaster Recovery Technical Support Hour $ 95.00
6411 Hosting - server/storage 1U/Month $ 25.00

37720 Support Center

Billing Unit Current Rate
7211 Remedy User Registration User/Month $ 144.00
Help Desk Support Activity $ -

37820 Data Base Management

Technical Support
Billing Unit Current Rate
8221 Data Base Specialist Hour $ 95.00
Mainframe Database Support
Billing Unit Current Rate
8231 Mainframe Database Support - $ -
Dedicated Database Hosting
Billing Unit Current Rate
8240 SQL Server Primary APP/DB Server/Month $ 1000.00
8241 SQL Server Secondary APP/DB Server/Month $ 500.00
8242 Oracle Server Primary APP/DB Server/Month $ 1500.00
8243 Oracle Server Secondary APP/DB Server/Month $ 500.00
8244 Domino Server Primary APP/DB Server/Month $ 1000.00
8245 Domino Server Secondary APP/DB Server/Month $ 500.00
8248 - SQL Server Primary (Silver) APP/DB Server/Month $ 500.00
8249 - SQL Server Secondary (Silver) APP/DB Server/Month $ 250.00
Shared Database Hosting
Billing Unit Current Rate
8250 Shared - Entry - 1GB, 1DB, 1 User APP/Unit/Month $ 23.95
8251 Additional User DB/User/Month $ 4.99
8252 Shared - Intermediate - 5GB, 3DB, 4 Users APP/Unit/Month $ 119.75
8253 Additional User DB/User/Month $ 7.99
8254 Shared - Advanced - 10GB, 5DB, 10 Users APP/Unit/Month $ 287.40
8255 Additional User DB/User/Month $ 14.99
8256 Dedicated - $ -
Other Services
Billing Unit Current Rate
8298 SQL 2005 Database for Web Hosting (ERMA ONLY) DB Record $ 0.0030

37960 Pass-Thru Billing

Billing Unit Current Rate
9601 Pass-Thru Billing One-Time $ Cost + 8%