Support
The Arizona Strategic Enterprise Technology (ASET) Office is home to a wide array of services and related support.
These are the four basic aspects of support available: ADOA-ASET Service Desk, AZNet Support Desk, Salesforce Support, and Cyber Command (formerly known as Enterprise Security).
ADOA-ASET Service Desk
The ADOA-ASET Service Desk supports all desktop and laptop devices for the Arizona Department of Administration (ADOA) and any agency managed by ADOA that subscribes to this service.
The most efficient way to reach the ADOA-ASET Service Desk is to create a ticket by clicking the button below. For those without access to Okta, please use this form.
To contact the ADOA-ASET Service Desk by phone, please call the ADOA Service and Support Center at 602-364-4444 and select option 4 OR select option 7 for Google application issues. (Please note that due to high call volume, customer wait times may be longer than anticipated.)
AZNet Support Desk
AZNet Support covers all telecommunications for the State of Arizona.
To report an issue to the AZNet Support Desk, email [email protected] or click the button below.
To contact the AZNet Support Desk by phone, call the ADOA Service and Support Center at 602-364-4444 and select option 2. (Please note that due to high call volume, customer wait times may be longer than anticipated.)
Salesforce Support
The ASET Salesforce team supports eLicensing as well as the ADOA Salesforce CRM. For other Salesforce implementations, please contact your dedicated support team.
The most efficient way to reach out to the Salesforce Support team is to create a ticket. To do so, please click the button below.
Cyber Command
Cyber Command is responsible for keeping everyone at the State of Arizona secure in the face of growing cyber threats.
To contact the Cyber Command team, send an email to [email protected].
To report a security-related incident to Cyber Command, please email the Arizona Security Operations Center at [email protected] or submit a Cyber Attack Tip to the ACTIC using the button below.